Case study · Retail
VoIP & POS system installations
A California gas-station network with 100+ locations and 1,000+ team members replaced costly analog lines with VoIP and supported POS systems — saving about $250,000 a year.
Industry
Retail fuel & convenience
Scale
100+ locations, 1,000+ staff
Savings
≈ $250,000 per year
The client’s business
Our client has operated since 1996 and grown into a major player in its field, with more than 100 locations across California and headquarters in Orange County. With over 1,000 team members, fast and efficient communication is essential.
Their old analog phone systems made communication slower, more expensive and less reliable. VoIP changes how calls are transmitted, delivering better efficiency and reliability at a fraction of the cost.
How VoIP and POS support help retail
VoIP runs over the internet, so it needs the right infrastructure: enough bandwidth for the organization’s call volume, plus a reliable 4G LTE VPN router that handles many concurrent connections.
Next comes the hardware. Options range from touchscreen to cordless phones; for this gas-station rollout we chose the hardware with the most utility at a reasonable price.
Finally, the VoIP service plan — similar to a mobile data plan — lets the system reach outside numbers and work remotely, not just between internal extensions.
Result
Analog lines cost the client $140–$200 each; the upgraded VoIP lines cost about $25. Together with POS system support, the client now saves approximately $250,000 a year — with faster, more reliable communication across every location.
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